Chef Arnold · Atanas Hristov
Support
Updated 8 September 2026
Membership and purchases
Weekly and monthly plans cover the whole app. The purchase screen shows Apple’s price and any eligible trial before you confirm. Open Subscription & data to restore purchases or manage renewal; it is available without an active membership. Connecting or restoring needs internet access. Offline cooking is available only within a valid cached membership period.
Saved data
If your saved data cannot load, use Try again on the recovery screen. If saving fails, keep the app open and use Retry saving. Erase local cooking data in Subscription & data, or Start over in Ask, clears your cooking profile, fridge, saved plan, history, reminders, timer, widget, recipe cache and optional measurement consent after confirmation. It keeps the separate service connection for purchase restoration.
Delete the service profile
Subscription & data also lets you delete the service profile. This needs internet access and revokes the connection, erasing its server session and request records. If it fails, keep the connection and retry. Daily usage counters expire under the privacy policy. Local cooking data, Apple/RevenueCat purchase records and phone backups are separate. Neither data action cancels your Apple subscription; use Manage or cancel to stop renewal.
Photo suggestions
Ask photo scanning needs a working internet connection and has a daily allowance. Review the photo before sending it, then check every suggested food before adding it to your fridge. A failed or timed-out scan can use an allowance; the error message explains what is known. Photo suggestions cannot verify allergens, freshness or food safety. Swaps and weekly planning run on your device.
Recipes and nutrition
Check the ingredient matches and coverage shown on each recipe. Report a wrong ingredient, instruction or nutrition value with the recipe title and original source link.
Timers and reminders
Enable notifications in iPhone Settings. Focus, silent settings or the operating system can suppress an alert. Reopening a running timer recalculates its remaining time from its deadline. Keep a separate kitchen timer for critical cooking steps.